IT Manager

Kela is a secure, open platform enabling rapid and seamless integration of commercial and military systems in service of Western defense. Designed and battle-tested by Israeli innovators, Kela ensures the West meets today’s frontline challenges and evolves with tomorrow’s innovations.

We’re looking for our first, hands-on, service-minded IT Manager to support our growing company. You’ll be the go-to person for IT support, managing hardware and networks, onboarding new team members, and keeping our systems running smoothly.

Responsibilities:

Support system integrations and implementations, including SaaS management
Onboarding and offboarding employees: accounts, permissions, devices.
Purchase, configure, and maintain laptops and other hardware.
Manage network infrastructure (Wi-Fi, VPN, AV, access control)
Troubleshoot hardware, software, and connectivity issues.
Be the first point of contact for IT support requests (help desk) across the company.
Support product-related IT issues, especially around networking and security
Implement security-related practices and tools

Requirements:

10+ years of experience as an IT Manager in tech companies.
Excellent problem-solving and analytical abilities.
Advanced knowledge and proven experience with Windows, Mac and Linux.
Experience with Linux
Proven experience in an IT support/help desk.
Experience with IDP tools like Okta and MDM platforms (JumpCloud, CrowdStrike)
Skilled in Google Workspace, networking, and access systems.
Able to work independently, prioritize, and communicate clearly.
Fluent in English
Strong communication and interpersonal skills.
Ability to manage multiple projects and priorities in a fast-paced environment.