Position Overview:

As an Office Building Security Guard, your primary responsibility is to ensure the safety and security of the office building, its occupants, and its assets. You will be responsible for monitoring and controlling access to the premises, conducting regular patrols, and responding to security incidents or emergencies. Your role is crucial in maintaining a secure and welcoming environment for employees, visitors, and clients.

Key Responsibilities:

1. Access Control:

- Monitor and control access to the building, ensuring that only authorized individuals are allowed entry.

- Verify identification, issue visitor badges, and maintain accurate records of visitors.

- Enforce access control policies and procedures, reporting any breaches or suspicious activities.

2. Patrol and Surveillance:

- Conduct regular patrols of the premises, to deter and detect any security threats or breaches.

- Monitor security cameras and other surveillance equipment to identify and respond to any suspicious activities or incidents promptly.

- Report any security vulnerabilities, equipment malfunctions, or safety hazards to the appropriate authorities.

3. Emergency Response:

- Respond to emergency situations, such as fire alarms, medical emergencies, or security breaches, following established protocols.

- Take appropriate actions to mitigate risks, including evacuating the building, providing assistance to individuals in need, and contacting emergency services.

- Maintain a calm and professional demeanor during emergencies, ensuring the safety and well-being of all occupants.

4. Incident Reporting and Documentation:

- Document all security-related incidents, accidents, or unusual occurrences in detailed reports.

- Provide accurate and timely information to supervisors, management, or law enforcement as required.

- Assist in the investigation of security incidents, providing necessary information and cooperating with relevant authorities.

5. Customer Service and Conflict Resolution:

- Provide excellent customer service to employees, visitors, and clients, addressing their inquiries, concerns, or requests in a professional and courteous manner.

- Resolve conflicts or disputes that may arise within the premises, using effective communication and conflict resolution techniques.

- Foster a positive and welcoming environment, promoting a sense of security and trust among building occupants.

Requirements:

Qualifications and Skills:

- High school diploma or equivalent.

- Previous experience in security, law enforcement, or a related field is preferred.

- Strong observational and problem-solving skills.

- Excellent communication and interpersonal skills.

- Ability to remain calm and composed during emergencies or high-stress situations.

- Knowledge of security procedures, emergency response protocols, and access control systems.

- Familiarity with surveillance equipment and basic computer skills.

- Physical fitness and the ability to stand, walk, or patrol for extended periods.

Note: This job description is a general overview and may be subject to change based on the specific requirements of the organization and the office building.