Product Manager

Description

In this position you will be accountable for competitiveness of the ITero Intraoral scanner software products in terms of features, functionality, and quality. You will provide direction for products in the iTero product portfolio, focusing on ensuring that the “voice of the customer” is sufficiently captured and used as a source of decisions around product vision, strategy, roadmap, and tactical choices through product development.

Your focus will be on practice operational workflows and capabilities, uncovering our customer true needs, translating it to product/software requirements, and relentlessly driving delivery to support their success.

You will report into the Sr. Director of Clinical Solutions segment at Align Technology and will work in close partnership with multidisciplinary program team to drive products and solutions for the benefit of our customers.

Key Responsibilities

Ensure customer focus by communicating and building rapport with partners and customers as required and ensuring the “voice of the customer” reflected in work processes.
Develop a deep understanding of iTero customers (Dentists, Orthodontists, Labs, DSOs, etc.) through primary and secondary research, market visits and close relationships. Incorporate this understanding into customer requirements that are consistent with the long-term customer experience and portfolio vision. Communicate and leverage this knowledge with cross-functional teams to assure understanding and buy-in.
Have strong execution skills and ability to “drive” throughout the product lifecycle, from concept to launch.
Be a proactive problem solver who operates effectively and independently, even in areas of uncertainty and ambiguity.
Perform and support limited market releases of new products and services.
Create a competitive landscape to understand Align position within the market, identify gaps, and suggest actionable paths to address those gaps.
Establish tradeoffs between internal development and business partnership activities with strategic partners-including contract negotiations and maintenance, product changes, forecasting and financials.
Evangelize for the product by presenting to customer and user groups, represent the product at trade shows, sell the product roadmap internally, participate in winning large deals, provide sales training, and generate enthusiasm for the product.
Be intellectually curious, technically savvy, and maintain a sense of humor and humility.

Skills, Knowledge & Expertise

5+ years of successful product management experience in software product management and/or SaaS product management in a multinational company with a proven track record of excellent performance
B.Sc. or B.A. degree; Master’s degree in product management/business an advantage.
Strong Product Management expertise, including product roadmap development, requirements, and product life-cycle management.
Knowledge in dental practice environment, clinical techniques, workflows and interactions in dental and orthodontic practices is a great advantage
Innovation – develop new ideas through collaboration and execute on creative ideas
Team oriented – ability to motivate and work well with diverse, cross-functional teams
Proven ability to work globally
Proven ability to influence and negotiate internally and with customers.

About Align Technology
Your growth and well-being:

At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
Health and well-being programs to keep you thriving in both body and mind.
Employee-exclusive discounts on Invisalign products.
Learning opportunities through online learning resources and support for your individual development plans.
Inclusive, global workplace that fosters collaboration, recognition and belonging.
Country and/or role specific details will be shared with you by your recruiter during the interview process.

Discover Align:

We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.

Align’s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another— ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.

We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.

At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.

As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.

Eager to learn how we embrace our global differences and nurture employee well-being?
Explore Align's culture here!

Want to discover more about exocad and Cubicure? Click on their names for additional information.

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Equal Opportunity Statement:

Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.