Strategic Account Manager

Applause is a world leader in digital quality testing. Since 2007, Applause has been the driving force in testing and digital quality innovation. Our expertise continues to help leading brands deliver quality digital products to their customers. Utilizing the skills of 1.5+ million testers in more than 200 countries and territories, Applause helps the world’s leading brands to deliver quality digital products and experiences to their customers on a global scale. With insightful, actionable testing results that can directly inform go/no go release decisions, we enable our customers to release digital products and experiences better, faster and with confidence.

We are looking for a Strategic Account Manager (m/f/x) for driving revenue growth by building and managing strategic accounts, long-term client relationships, and developing key business relationships. The role requires a focus on new business development, in addition to, up-selling and cross-selling to existing clients and securing contract renewals with a focus on the Hi Tech industry. This will be achieved through solution selling, account planning, identifying high-quality clients, qualifying and developing assigned accounts while understanding the client business environment, educating clients on Applause's product offerings, and identifying ways the company can assist clients in solving its application development testing challenges.

Key Responsibilities:

Develop and execute sales plans and coordinate sales efforts to achieve new customer revenue and existing customer up-sell revenue targets.

Meet or exceed defined sales quota through strategic account planning, networking and use of company resources.

Account Management – Build client relationships: maximize Applause’s revenue and profitability potential by up-selling to existing clients, driving renewal revenue and ensuring client satisfaction;

Participate in kickoff meetings, major milestone meetings, and follow-up meetings with C'level and decision makers.

Sales Leadership – Strategic sales approach, create value for clients and add to the company’s capabilities and reputation;

Maintain a thorough understanding of Applause’s product offerings and tailoring its presentation to meet the needs of different types of organizations.

Assist enterprise clients in developing the business case and value proposition for proposed solutions when necessary.

Collaborate with Client Services Team and Executive Leadership Team in executing the company’s sales process including proposal development.

Track and maintain all prospect and client activity in Salesforce.com.

Your experience and skills:

BA/BS Degree or equivalent business experience.

4+years of Professional services, Managed services or solution sales experience in Hi Tech industry.

Proven track record of successful customer engagements across a spectrum of enterprise-class verticals.

Demonstrated success selling to strategic accounts.

A strong foundation for strategic and tactical solution selling.

Excellent presentation and negotiation skills.

Motivated to advance growth in an entrepreneurial, rapidly growing company environment.

You live and breath the same values with us:

Be Accountable: You love to take ownership, hold yourself and others accountable to increase empowerment and success.

Celebrate Authenticity: You love bringing your true self to work and to creating genuine and trustful relationships within a diverse environment.

In It Together: You have a team-first mindset and you love collaboration with your peers.

Create Value for Our Customers: You love delivering meaningful business impact and be a release partner for all aspects of digital quality.

Crush Your Goals: You always strive for excellence and you constantly seek ways to be better, more effective and more efficient.

What makes Applause a great place to work:

International team full of passionate and talented people

Opportunity to grow and contribute to the success of a global company working with the biggest, widely recognized brands

Build a strong network of executives and decision makers in world leading tech brands

Variety of learning and development opportunities

Remote-friendly: work-from-home or our office in Herzliya

Culture of teamwork and transparency

Three times on the Forbes List of Most promising companies

Please bear in mind that interviews will be held in English and only English CVs will be considered.

Applause is a place where everyone belongs and where we believe everyone deserves the exceptional. Since our founding, we have continued to celebrate diversity and are committed to creating an inclusive environment. If you believe you require a reasonable accommodation under any of the legally protected characteristics, please click here to complete an accommodation request. Please note Applause will only review requests for applications that have been submitted. We will review your qualifications and follow up with you regarding your request if your qualifications meet our current needs.

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