Head of IT

1. IT Strategy & Operations Leadership - Team Management: Lead, mentor, and grow the IT team (currently 3 members), fostering a culture of service excellence and technical growth. Infrastructure Strategy: Oversee the company’s global infrastructure, including on-premise hardware, networking, and SaaS environments (Google Workspace, Office365). Cloud Support: Partner with R&D and DevOps to support infrastructure needs across AWS (Must), Azure, and GCP. Budget & Asset Management: Own the departmental CAPEX/OPEX budget, forecasting, software licensing, and procurement. Device Management: Oversee the strategy for fleet management (Windows, Mac, Linux) utilizing Jamf and Intune. 2. Security & Compliance Lead - Security Posture: Define the company’s security vision; identify and mitigate vulnerabilities across endpoints, networks, and cloud environments. GRC Ownership: Lead Governance, Risk, and Compliance efforts. Manage audits and maintain certifications (e.g., SOC2, ISO 27001, GDPR compliance). Policy Creation: Author and enforce IT and Information Security policies, ensuring staff awareness and training. 3. Projects & Optimization - Lead complex, end-to-end IT projects Drive automation and efficiency in IT processes (leveraging tools like N8N, Workato, Jira, PowerShell, Python). Define and monitor Department KPIs and SLAs. 8+ years of experience in IT, with at least 3 years in a leadership/management role. Strategic Thinking: Proven ability to build roadmaps, manage budgets, and align IT strategy with business goals. Communication: Excellent English (verbal and written) with the ability to handle objections and communicate complex technical risks to non-technical management. Can Do attitude: Enabling new IT initiatives and company’s demands AI inspired : Eager to incorporate AI technology and innovation in our IT process Security & Compliance (Must Have): Deep knowledge of GRC methodologies and experience leading compliance audits (ISO 27001, SOC2). Experience in Vulnerability Management, Risk Assessment, and Incident Response. Knowledge of network security (Firewalls - FortiGate/Palo Alto/Cisco). Technical Stack (Must Have): Cloud: Strong management skills in public clouds, specifically AWS (mandatory), Azure, and GCP. SaaS Administration: Deep understanding of Google Workspace and Office 365 ecosystems. OS & Endpoints: Hands-on experience with Windows, Mac, and Linux environments. MDM: Architecture-level knowledge of Jamf and Microsoft Intune. Virtualization: Experience with VMware and virtualization technologies.