Escalations Engineer/Pre-sales Engineer

Escalations Engineer (Tier 4) BSc in Computer Science from a recognized university with a strong understanding of object-oriented programming. Proficient in C++ or Java with a solid knowledge of its ecosystems and at least 5 years hands-on relevant experience. Experience with SQL and running database queries for debugging. Proficiency with Linux and a solid understanding of Windows and Mac OS. Excellent analytical and problem-solving skills with a strong commitment to customer satisfaction. Proficient in networking, preferably with a CCNA certification. Proficient with cloud infrastructures (preferably AWS and Azure). **** Solution Developer Degree in Mathematics, Computer Science, or related field, or past service in a technological unit 2-3 years of demonstrated experience in Python Excellent communication and presentation skills, with the ability to convey complex technical information to non-technical audiences Strong problem-solving skills and the ability to think creatively to develop customized solutions Fluent in English (speaking, writing, and reading) Pre-sales Engineer 3+ years of experience in a pre-sales engineering role, preferably in the fintech or cybersecurity sector. Deep understanding of blockchain technology, and digital asset security principles- a must Fintech-related experience Strong interpersonal and communication skills, with the ability to effectively articulate complex technical concepts to both technical and non-technical audiences. Proven track record of driving successful pre-sales engagements, including leading POC initiatives and delivering compelling product demonstrations. Ability to work independently in a fast-paced, dynamic environment, with a strong sense of accountability and a passion for driving new success. Bachelor's degree in Computer Science, Engineering, or related field; advanced degree preferred (advantage).