Process Analyst

DESCRIPTION

abra’s Data & AI Division, as part of Microsoft activity, is hiring!

We’re looking for a part-time Process Analyst to join our team and support operational processes in the fields of collections and engineering. This role is ideal for someone with strong Excel skills and an analytical mindset — no BI or data engineering background required.

Analyze operational data using Excel (advanced formulas, Pivot tables, control dashboards)
Support segmentation, measurement, and bottleneck identification in collection processes
Consolidate engineering-related operational data to create organizational insights
Participate in cross-functional projects requiring analytical thinking
Provide recommendations for process improvements
REQUIREMENTS
3 years of experience in process analysis or operational environments
Strong proficiency in Excel (including Pivot tables and advanced formulas)
Analytical mindset and ability to extract actionable insights
Fast learner, independent, with excellent interpersonal skills
Advantage: Familiarity with Microsoft Copilot tools