Senior Software Engineer

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

NiCE is looking for a highly motivated Senior Software Engineer to join our group. In this role, you will design and develop large-scale, cloud-native systems that power the global NiCE CXone platform.

Beyond building scalable services, we are looking for engineers who embrace AI-augmented development, leverage modern coding agents, and continuously optimize engineering workflows using tools such as Claude Code, GitHub Copilot, and other AI-driven assistants.

You will work in a fast-paced, cloud-first environment where ownership, technical excellence, and intelligent automation are part of everyday engineering.

How will you make an impact?
Quickly onboard to existing systems and become productive in a complex domain
Design, implement, and maintain automation and test frameworks using AWS\Azure technology
Build and evolve performance and scalability solutions
Lead tasks end-to-end, including coordination across R&D, QA, DevOps, and other teams
Drive technical initiatives independently, from requirements to delivery
Analyze system behavior, troubleshoot issues, and lead root-cause analysis
Improve reliability, performance, and maintainability of existing components
Integrate solutions into CI/CD pipelines
Leverage AI tools to improve coding efficiency, quality, and productivity
Collaborate closely with architects and peers to evolve system design
Apply AI-powered coding tools to accelerate development and improve code quality
Leverage coding agents and AI workflows to optimize design decisions, refactoring, testing, and documentation
Contribute to engineering best practices and continuously improve development velocity and reliability
Have you got what it takes?
BSc in Computer Science / Software Engineering or equivalent
4+ years of professional software development experience
Demonstrable daily use of AI coding assistants (Copilot, Claude Code)
Integrate AI APIs and tooling (LLMs, agents, retrieval systems) into product features and internal tooling
Strong hands-on experience in Java / Type Script
Experience working with cloud platforms (AWS \ Azure)
Strong understanding of software design principles and distributed systems
Excellent debugging and problem-solving skills
Experience working in Agile development environments
Fluent English (written and spoken)
You will have an advantage if you also have:
Experience designing microservices architectures
Contributions to open-source projects or technical publications
Experience solving complex, high-scale engineering challenges

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10198
Reporting to: Group Lead, Engineering, Recording
Role Type: IC

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About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.