Data Center Technician

At Infinidat, we help enterprises and service providers empower their data-driven competitive advantage at scale. We are a leading provider of enterprise-class storage solutions. The company’s software-focused architecture delivers sub-millisecond latency, full availability, and scalability with a significantly lower total cost of ownership than competing storage technologies.

The Data Center Technician role is ideal for individuals who have a keen interest in IT infrastructure, networking, and hardware maintenance. The Data Center Technician will be responsible for supporting daily operations, troubleshooting hardware, software and network issues, and ensuring optimal performance of the data center environment.

Requirements:

Knowledge of server components such as CPU, Drives, Memory and PCI cards
Technical knowledge of hardware components assembly
Basic understanding of Linux, including installation and command-line usage
Basic knowledge of network fundamentals, DNS, DHCP, IP Addressing and MAC Addresses
Excellent problem-solving and troubleshooting skills
Experience working with Jira (or other ticketing platform) for issue tracking and project management
Effective communication and teamwork skills
Ability to adapt to changing technologies and learn new software and equipment quickly

Preferred Qualifications:

Experience with data center operations, IT support, or related roles
Familiarity with remote management tools and basic scripting knowledge (bash and Python)
Familiarity with mass storage solution and protocols (NAS, iSCSI, SAN)

About Infinidat

Infinidat’s enterprise storage portfolio provides global enterprises and service providers with best-in-class solutions for primary storage, next-generation data protection, disaster recovery, business continuity, and cyber resilience. Infinidat’s InfuzeOS on all our platforms is the only single, software-defined storage architecture in the industry that spans all platforms. We recently showcased the future of enterprise storage, cyber security, and hybrid multi-cloud with our new and exciting G4 launch!

Not only has Infinidat won 24 awards in the first half of 2024, but has also been a 6-time winner of the Gartner® Peer Insights™ Voice of the Customer Award for Primary Storage and we can go on, and on, and on!

Responsibilities:

Assist with the installation, configuration, and maintenance of servers, network devices, and other data center hardware
Assist in hardware replacements, upgrades and repairs as required by development teams
Handle cabling tasks, including running, terminating, and organizing network, fiber and power cables
Document processes, issues, and resolutions accurately using internal ticketing and documentation systems
Remotely fix and resolve software issues of data-center servers and other equipment
Collaborate with other IT and engineering teams to support various projects and initiatives