Quality Engineer

Operation
Migdal Haemek
Full-time
Description

Job Description:

We are looking for a highly motivated Quality Engineer to join our Quality Assurance team and lead customer-focused quality activities.

The role includes close collaboration with customers, internal teams, and global territories, with a strong focus on continuous improvement and customer satisfaction.

Responsibilities:

Handle customer complaints and lead root cause analysis and corrective actions
Manage installation status and quality-related customer processes
Conduct customer satisfaction surveys and analyze feedback
Complete customer quality questionnaires and documentation
Provide quality support to global territories
Work closely with Operations and Customer Service teams to identify and resolve recurring issues
Lead customer-oriented quality improvement processes
Monitor and manage quality KPIs
Lead and represent the company in customer audits and assessments
Support continuous improvement and quality excellence initiatives

Requirements:

At least 3 years of experience as a Quality Engineer
B.Sc. in Quality Engineering / Electrical / Electronics / Mechanical / Mechatronics Engineering
Practical Engineer in relevant fields – will be considered in cases of significant relevant experience
Ability to read and interpret technical drawings
CQE certification – advantage
Internal / Lead Auditor certification – advantage
Familiarity with SEMI standards – advantage
Knowledge of electrical product regulations (RoHS, REACH, CE, etc.) – advantage
High-level technical English, both written and spoken
Strong communication and interpersonal skills
Customer-oriented, professional, and presentable demeanor
High attention to detail, assertiveness, and strong teamwork abilities
Self-motivated, able to work under pressure, and willing to work overtime when required