Security Operations and Incident Response Analyst

Pontera is a fintech company on a mission to help people retire better. Our software platform enables retirement savers to get the help they need managing their 401(k) and other retirement plan accounts as part of a personalized strategy by their trusted financial advisor.

Pontera is used by financial advisors across the nation– from SMB to Fortune 500 RIA firms, independent broker-dealers, plan custodians, and plan advisors.

Backed by leading venture capital firms including ICONIQ Growth and Lightspeed Venture Partners, Pontera is built by talented individuals who share a dedication to helping people retire with greater security.

Our team is fast-growing and driven to become one of the largest fintech companies in the world. Our culture is built on a people-first principle: in a complex and numbers-driven industry, we never lose sight of the people we serve and work alongside. That's where you come in.

Pontera is on a mission to make managing retirement accounts easier and more secure—and we're looking for a passionate, detail-oriented Junior Security Operations & Incident Response Analyst to help us do just that. In this hybrid role, you'll play a critical part in safeguarding our cloud infrastructure and endpoints, working hands-on with cutting-edge tools and collaborating with a top-tier security team.

If you're eager to launch or accelerate your cybersecurity career in a high-growth tech company, this is your opportunity to learn, contribute, and grow alongside some of the best in the industry.

JOB RESPONSIBILITIES
Monitor and analyze security alerts and logs using advanced monitoring and detection systems.
Triage and respond to Tier-1 security incidents—investigating root causes, mitigating risks, and documenting findings thoroughly.
Assist in strengthening AWS cloud security configurations with a focus on the principle of least privilege.
Support the deployment, maintenance, and fine-tuning of security tools and processes.
Collaborate with cross-functional teams to proactively identify threats and enhance overall security posture.
Be part of an on-call rotation, including weekends and holidays, to ensure continuous protection.
REQUIREMENTS:
2–3 years of experience in a fast-paced, high-tech environment—ideally within a security or IT operations team.
Working knowledge of cloud platforms, especially AWS.
Familiarity with security tools such as SIEM (e.g., Sumo Logic) and EDR (e.g., CrowdStrike).
Exposure to Cloud Security Posture Management (CSPM) tools like WIZ is a plus.
Strong analytical thinking and problem-solving skills with a sharp eye for detail.
A genuine passion for cybersecurity, with a proactive mindset and a hunger to learn.
Excellent communication skills and a collaborative spirit.
Willingness to participate in a 24/7 on-call rotation.

WHAT WE OFFER
Opportunity: Have a major impact at a fast-growing startup that is revolutionizing the FinTech industry
Team Culture: A collegial, collaborative, fun work environment with frequent team events
Equity: All new hires are eligible for equity grant participation
Professional Development: Sponsored learning & development program
Work Flexibility: A hybrid office work model (In-Office Mon/Tues/Weds and WFH Sun//Thurs)