RETAIL SALES ADVISOR

Posted On
25 Sep 2024
Required Experience
2 - 10 Years

Basic Section
No. Of Openings
1
Band
Team
Grade
GRADE-7
Designation
RETAIL SALES ADVISOR
Campus/Non Campus
Non Campus
Employment Type
Permanent
Employee Category
AXIOM STAFF

Organisational
Group Company (Code)
Axiom Telecom LLC
Legal Entity (Code)
101-AXIOM UAE
Channel (Code)
130-DU FRANCHISE
Department
DU FRANCHISE
Sub Department
DU FRANCHISE
Financial Location (Code)
103447-DU FRANCHISE SAHARA CENTER
Brand (Code)
99999999-DU FRANCHISE
Country
UAE
Zone
SHARJAH
Region
SHARJAH
City
SHARJAH
Office Location/Place Of Work
103447-DU FRANCHISE SAHARA CENTER
Skills
Skill
CUSTOMER SERVICE
Minimum Qualification
OTHERS
Working Language
ENGLISH
Job Description

Job brief

We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business.

Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.

Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Responsibilities

Greet and direct customers
Provide accurate information (e.g. product features, pricing and after-sales services)
Answer customers’ questions about specific products/services
Conduct price and feature comparisons to facilitate purchasing
Cross-sell products
Ensure racks are fully stocked
Manage returns of merchandise
Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
Inform customers about discounts and special offers
Provide customer feedback to the Store Manager
Stay up-to-date with new products/services

Requirements and skills

Proven work experience as a Retail Sales Representative, Sales Associate or similar role
Understanding of the retail sales process
Familiarity with consumer behavior principles
Knowledge of inventory stocking procedures
Basic math skills
Track record of achieving sales quotas
Excellent communication skills, capable of building trusting relationships
Flexibility to work various shifts
High school degree
BSc in Marketing or related field is a plus