We are looking for a Program Manager to support the Program Management group in daily operational tasks, with a primary focus on Jira administration and monitoring agile workflows. This role requires strong technical proficiency in Jira, a solid understanding of agile methodologies (Scrum/Kanban), and the ability to analyze and interpret project workflows.

Please note: This is a temporary position to cover a maternity leave, expected to last approximately 6 months.

What you’ll do:

Jira basic management:

Create and manage dashboards, filters, and boards based on team and initiative needs.

Maintain and update workflows, issue types, and custom fields when needed.

Ensure proper project configurations.

Reporting and Monitoring:

Extract and format Jira reports for program management and stakeholder reviews.

Generate insights on sprint health, burndown trends, and velocity tracking.

Identify and monitor issues crossing multiple epics, teams, or initiatives.

Track overdue items, and priority changes, and escalate when necessary.

Sprint and Workflow Oversight:

Assist in backlog grooming and sprint planning preparation by providing data insights.

Ensure alignment between Jira configuration and actual team practices.

Requirements:

You’ll do it using:

Proven experience in Jira administration (including JQL, dashboard creation, custom workflows).

Familiarity with agile methodologies (Scrum, Kanban, SAFe preferred).

Ability to produce Jira reports, statistics and graphs.

Strong analytical and organizational skills.

Excellent communication skills to interface with developers, PMs, and stakeholders.



Position Intro:

Earnix is the premier provider of mission-critical, cloud-based intelligent decisioning across pricing, rating, underwriting, and product personalization. These fully-integrated solutions provide ultra-fast ROI and are designed to transform how global insurers and banks are run by unlocking value across all facets of the business. Earnix has been innovating for insurers and banks since 2001 with customers in over 35 countries across six continents and offices in the Americas, Europe, Asia Pacific, and Israel.