NOC Service Analyst (Student Position)

We're on the lookout for a NOC Engineer to join our team in Jerusalem and work with a team of NOC engineers to support the operation of the network operation center.Our NOC Engineers monitor, troubleshoot, and proactively manage customer engagements through technical analysis and outstanding communication skills in multiple channels.What will your job look like?Monitor the network, servers, hardware, routers, switches, firewalls, and remote technologiesField incoming calls, help clients troubleshoot IT 1st level issues, diagnose network and server problems, and provide resolutionsOversee the preventative maintenance of all networking equipment for various industriesDocument all incoming calls and record the technical issues addressed in each callAnalyze data, build and provide reports base on that dataMaintain logs of resolutions, communicate with vendors about ongoing problems, and use a ticketing system to update information regarding the progress of each callAll you need is:Engineering degree student with at least four semesters remainingAbility to work weekends and nightsAbility to provide at least 3 shifts per weekHigh level of EnglishKnowledge in Python and C++ - AdvantageMobileye changes the way we drive, from preventing accidents to semi and fully autonomous vehicles. If you are an excellent, bright, hands-on person with a passion to make a difference come to lead the revolution!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.