Technical Account Manager | Israel (Tel Aviv)

Why Cast AI?

Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production.

The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don't. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation.

Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS.

Global team, diverse perspectives
We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead.

Unicorn momentum
In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started.

Join us as we build the future of autonomous infrastructure.

About the role

Our customer-obsessed technical account management team is dedicated to delivering world-class assistance to our clients. They are the bridge between our customers and the wider Cast AI organization, representing the customer's voice to Cast AI and the voice of Cast AI to the customer. The team ensures that our customers are successful in their use of our platform.

Requirements:
Strong English
Located in or near Tel Aviv
Other languages an advantage
Bachelor's or Master's degree in Computer Science, Engineering, or a related field
Experience working with Kubernetes
CKAD and/or CKA certification(s) preferred
Experience with cloud infrastructure from Azure, AWS, GCP or OCI.
Strong problem-solving skills and technical acumen. It would help you navigate complex technical environments and develop solutions that align with client needs
Excellent communication skills, both written and verbal. You must be able to articulate technical concepts clearly and understandably to various audiences, including those who may need a technical background
Responsibilities:
Technical Leadership: The technical account manager is the technical leader and trusted advisor for their assigned customers, ensuring that their needs are met and that they achieve maximum value from our solutions. You will work closely with cross-functional teams to address client issues, drive adoption, and foster long-term customer relationships. This role is to manage mid-size accounts in Israel, driving their success with Cast AI's suite of products. Applicants will be earlier in career, preferably with some existing DevOps skills.
Technical Customer Onboarding: You will lead the technical onboarding process for new customers, ensuring that all their clusters are connected to Cast AI in 90 days. This is a technical role; you will work closely with DevOps engineers and SREs. We are looking for candidates who can easily convey complex technical concepts to a variety of audiences. You will have some level of project management skill to enable you to drive onboarding progress.
Renewals: You will work with our Client Partners to drive the renewal process with customers. We believe that a successful renewal is a natural outcome of delivering continuous proactive value through regular engagement with clients.
Business Reviews: You and our Client Partners are responsible for continuously showcasing the value of Cast AI through regular business reviews. You will lead these remote discussions and highlight cost savings, automation, upcoming innovation and new products.
Technical Development: We take great pride in continuously improving our technical skills. All technical account managers at Cast AI are either CKAD/CKA holders. If you do not have a CKAD certification, we will support you in attaining this goal in the first 6 months.
What's in it for you?
Competitive salary (depending on the level of experience)
Majority remote role (1 or 2 days office-based, TLV)
Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology.
Equity options.
Get quick feedback with a fast-paced workflow. Most feature projects are completed in 1 to 4 weeks.
Learning budget for professional and personal development - including access to international conferences and courses that elevate your skills.
Team-building budget and company events to connect with your colleagues.
Equipment budget to ensure you have everything you need.
Extra days off to help maintain a healthy work-life balance.
Hiring process
Screening call with Recruiter
Hiring Manager interview
1-2 additional interviews based on the role
Culture Check interview with an executive

*As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr.
*Please note that Cast AI does not provide any form of visa sponsorship/work permit.
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