JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Job Title: Senior Workplace Host
Location: Ramat Gan, Israel
Report to: Regional Workplace Manager

Job Summary
Supporting the Workplace manager in overseeing daily site services. Communication with client internal stakeholders and external vendors accelerating issues as necessary. Ensuring a safe, clean, and comfortable work environment.

Key Roles and Responsibilities
Run the in house reception, mail & courier intake and supply ordering
Support the provision of operational reporting, HSSE requirements and approval processes for the site as requested by the Regional FM
Support engagement with Landlord representatives and local/national authorities as required from time to time required
Monitoring and reporting of planned maintenance activities and ad hoc service requests
Monitor and respond, with others, to customer requests for office reconfigurations and general staff moves and changes
Monitoring of actions and completion of service requests
Coordinating and managing sub-contracted services, delegating tasks and duties as appropriate
Support conference room services including furniture reconfigurations and monitoring and stationery for use in conference rooms.
Monitoring of the site general provision of site consumables e.g. stationery – placing appropriate service / procurement requests in order to ensure stationery supplies do not fall below agreed minimums
Monitoring and replenishment of printer/copier consumable items
As required, answering queries from the client’s staff members, logging helpdesk jobs where necessary, following up and liaising with clients, customers and site FM as necessary
Analyzing service requests on site to ensure work is completed and done so in a timely manner.

Person Specifications
Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.
You will be comfortable forming partnerships with the facilities management team, security, team assistants to be able to help deliver a cohesive and strong workplace experience
An ability to understand problems, its impact and provide resolutions in a timely manner
Ability to prioritize and coordinate tasks efficiently ensuring all deadlines are met
Good communication skills, both verbally and in written
Flexible approach to work
Accurate and exceptional attention to detail
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.