IT Helpdesk Specialist

R&D & Technical
IT Helpdesk Specialist
IL, Netanya (On-site)
Description
Responsibilities
Provide technical support and troubleshooting for Linux, macOS, and Windows operating systems across all user levels.
Manage user accounts, permissions, and security policies - Active Directory and OKTA
Perform system updates, patching, and routine maintenance across all platforms via GPO and Patch management tools
Utilize scripting (e.g., PowerShell, Bash) to automate recurring tasks and streamline processes
Manage hardware, setup, repairs, and component replacements
Manage, configure, and troubleshoot Windows Servers, including Active Directory, Group Policy, and file/print services

Requirements
Proficiency in troubleshooting and maintaining Linux , macOS , and Windows operating systems.
Familiarity with command-line tools, including Linux shell commands (Bash)/Ubuntu code, macOS Terminal,Windows PowerShell and HTML.
Experience with Windows Server administration, including Active Directory, Group Policy, and system backups.
Knowledge of system imaging, software packaging, and enterprise management tools.
Ability to handle hardware management, including PC setups, installations, and repairs
Implement and manage virtualization technologies for Windows and Linux OS environments to support infrastructure needs.
Fluent English.
Customer-focused approach, with a commitment to delivering high-quality service.
Willingness to be available on weekends and holidays as needed (via Slack).