IT Specialist

IT Specialist – Full Time

At JFrog, we're reinventing DevOps to help the world's greatest companies innovate — and we want you along for the ride. We're looking for a responsive, hands-on IT Specialist who's eager to grow, work hard, and thrive in a fast-paced, dynamic environment. If you're a team player at heart who's ready to do more — this is your place.

As an IT Specialist at JFrog you will…

Provide end-user technical support and manage core systems and day-to-day IT operations
Handle everything from hardware setups to account troubleshooting, delivering best-in-class support
Work closely with the global IT team to maintain high security and IT standards across the organization

To be an IT Specialist at JFrog you need…

3+ years of experience in an IT support role
Strong experience supporting macOS and Windows environments
Experience with Google Workspace and Windows Server technologies (AD)
Familiarity with SAML, SSO, and MDM/EMM systems
Experience with video conferencing systems — Zoom and Poly hardware is a strong plus
Knowledge of TCP/IP, DNS, DHCP, and subnetting — plus!
A "think big" mindset — you see beyond the ticket and look for ways to improve systems, processes, and the overall IT experience
High-level troubleshooting skills — you dig deep, think critically, and don't stop at the surface
Scripting skills (Bash, PowerShell, Python) — plus!
Excellent verbal and written communication skills in English
A genuine hunger to learn and grow — must!