Service Quality Engineer

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

Join our Global Capital Equipment (CE) Quality Assurance team as a Senior Service Development Quality Engineer.

You'll support our growing Medical Electrical Equipment portfolio, ensuring top-quality products and exceptional customer experiences.

Responsibilities:

Lead efforts to identify root causes of service process nonconformances and implement corrective actions
Develop and implement service quality plans, documents, and systems
Monitor product performance and devise methods to reduce nonconformances
Collect and analyze field product performance data to enhance service processes
Create quality tools and training materials
Evaluate the adequacy and compliance of systems, operations, and practices
Actively participates and partners in Global Installation and Servicing community of practice to identify opportunities and drive improvements
Support and lead improvement projects to sustain the Quality Strategy
Supports internal and external regulatory audits

Required qualifications:

BSc in Industrial/Biomedical/Mechanical/Electrical Engineering, or related degree
Minimum of 5 years of experience in a Quality role within the Medical Device industry
In depth familiarity with the FDA, ISO, MDD, EU MDR and the medical device industry quality requirements
Solid technical writing skills
Strong communication and presentation skills
Travel <10%, if required
High proficiency in spoken and written English.

Requisition ID: 601753

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!