What you will be doing:

Salesforce Admin: Manage Salesforce configuration, maintenance, and enhancements to support business needs. Suggest out of the box solutions and support the Service Cloud, FSL and Salesforce mobile app.
Implement & Optimize Information Systems: Lead the deployment of digital solutions, including new technologies or enhancement of current digital tools, while ensuring alignment with business requirements and IT best practices.
System Integration: Develop and manage integration between various applications, ensuring seamless data flow and operational efficiency; using iPaaS integration tools such as Workato or different integration methods.
Automation & Efficiency Improvements: Identify opportunities for automation, implement workflow optimizations, and reduce manual efforts through innovative solutions.
Project Management: Oversee information system projects from inception to completion ensuring timely and successful delivery; Including timeline and budget management, project documentation and meeting security and compliance standards.
Technical Support & Troubleshooting: Provide technical expertise and troubleshooting support for application-related issues, ensuring system reliability and performance.

Requirements:

What you have:

BSc. At Information Systems (or Industrial Engineering, IS specialize)
Minimum of 3 years’ hands-on experience with Salesforce CRM / Service Cloud
Minimum of 3 years’ experience in digital applications management, system integration, or IT project management.
Proficiency in API integration, automation tools, and data migration techniques/ Workato – big advantage
Strong analytical, problem-solving, and troubleshooting skills.
Excellent project management and communication abilities.
Good understanding of global-company business-processes
A demonstrated ability to understand and articulate complex requirements
A demonstrated ability to explore and self-learn new technologies
Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests
Excellent English
Familiarity with programming/scripting languages such as Python and SQL is a plus.

Advantages::

Familiarity with Priority-ERP – advantage