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מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.

IT Support Specialist

Abra

חיפה

IT Support Specialist

Abra

חיפה
מלאה
11,000-16,000 ₪ (הערכה מבוססת AI)
זוהי הערכת טווח שכר מבוססת AI ולא פרסום של המעסיק

DESCRIPTION

abra Professional Services is seeking for an IT Support Specialist (Tier 2)!

We are looking for a highly skilled and motivated Tier 2 IT Support Specialist to join our technical team. If you are an expert at troubleshooting complex computing environments and thrive in large-scale organizations, your place is with us!

Key Responsibilities:

Provide expert-level (Tier 2+) technical support for software and hardware issues.
Solve complex problems in Windows 10/11 and Office 365 environments.
Manage and troubleshoot Active Directory and Exchange servers.
Support VDI (Virtual Desktop Infrastructure) and Mobile application environments.
Handle technical escalations in a large-scale enterprise environment (500+ users).
REQUIREMENTS

Requirements:

3+ years of proven experience in technical support/Help Desk – Must.
Relevant technical education/certification in IT or Computer Science – Must.
Proven experience as a Tier 2 (or higher) in medium to large organizations.
In-depth expertise in Active Directory and Exchange management – Must.
Strong knowledge of Windows OS, Office suite (2010/2016/365), and Mobile apps.
Experience with VDI environments.
High-level Hebrew (written/verbal) and good English skills.
Ability to work evening shifts and holidays as required.