Global IT Manager

Artlist is where the creative arts meet technology. If there’s one thing we all have in common, it’s a love of music and film, which is why we build innovative products to help global brands and individual creators make amazing videos.

We do this by giving them the best music, footage, sound effects, and templates around. We also revolutionized the industry with a radical new music licensing model that has since become the global standard.

Artlist is now the go-to platform for over 26M users worldwide. They range from top-tier global brands like Google, Apple, Amazon, Microsoft, and Calvin Klein to social creators, video editors, and more.

We’re looking for a talented IT Global Manager to join our R&D team, someone with the passion to learn every day and tackle new challenges while using cutting-edge technologies.

Requirements:

5+ years of hands-on IT management experience with team leadership responsibilities
Deep expertise with cloud-based identity and productivity platforms (Okta, Google Workspace, Office 365)
Strong background in endpoint security and device management (CrowdStrike, JumpCloud, Kandji MDM solutions)
Experience with enterprise networking, VPN technologies, and remote access solutions (Palo Alto GlobalProtect or similar)
Experience with SaaS services management and shadow IT detection (Zluri, Tori)
Knowledge of compliance frameworks, particularly ISO 27001 and GDPR requirements
Experience implementing business continuity and disaster recovery procedures
Familiarity with AI productivity tools and corporate AI governance
Automation mindset with scripting or workflow automation experience
Excellent communication skills for supporting diverse, creative teams
Hybrid work experience supporting distributed global teams
Strong verbal, reading and writing skills in English
Familiarity with ticketing systems such as Freshservice, Atera, etc.
Proven track record in vendor management and IT procurement processes

Nice To Have:

Background supporting creative software environments and workflows
Experience with AWS cloud services and backup solutions
Familiarity with Atlassian suite, Monday.com, and project management platforms
IT management or related technical certifications