Sales Operations Specialist

Description

DRS RADA is looking for a qualified Sales Operations Specialist to join our team!

In this role, you will be responsible to support our Program Managers in order to deliver the most value for our customers. You will also be responsible for solving operational problems to help our teams work more efficiently and effectively.

Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you!

Responsibilities

Process orders and check data accuracy in orders and invoices
Obtain missing information or answer queries
Lead Logistics efforts to ensure timely deliveries
Maintain and update customer records
Design and characterization of sales information systems
Run customers' satisfaction survey
Develop monthly sales and service reports
Communicate important feedback from customers internally

Requirements

Requirements

Bachelor degree or equivalent certification
Proven work experience as a Sales administrator or Sales support agent
Hands on experience with CRM software and MS Office (MS Excel in particular)
Excellent organizational and multitasking skills
A team player with high level of dedication
Ability to work under strict deadlines
Service orientation
Experience with PRIORITY is advantage