Collection Manager

Company Description

Wix makes it possible for anyone to succeed online. Since 2006, we’ve grown to around 5,500 employees in 22 countries, launched over 40 products, and serve over 243 million users and their visitors worldwide. At Wix, we push you to innovate, evolve in non-traditional ways, and collaborate. We operate in small teams that work closely together at a high level.

Although we’re already industry leaders in web creation and business, our work is nowhere near done. Our goal is to become the main engine of the Internet so we can create a more open web for all.

Job Description

Onboard customers and process orders for several business units with different billing systems

Manage and run the collection process for outstanding invoices, ensuring timely payment from clients

Maintain an accurate record of financial transactions across company ledger accounts

Investigate and resolve discrepancies and issues related to billing and payment

Prepare and present regular reports on collection activities, outstanding balances, and recovery status.

Collaborate with internal departments, including sales and customer support, to address and resolve customer billing issues

Take ownership of, and work to improve cash KPIs

Qualifications

2+ years experience in collections in a global public company

Fluent in both Hebrew and English

Proven ability to maintain excellent relationships with local and global customers, banks, and internal stakeholders across various departments

Capable of collaborating effectively with both internal and external teams to resolve outstanding balances

Eager to learn about billing and payments processes, with a passion for leveraging data and analytics to drive decisions

You have strong analytical and problem-solving skills, and are quick to understand systems and processes related to collections

You’re self-motivated and proactive, always ready to dive deeply into new projects and demonstrate initiative in managing accounts and securing payments

Additional Information

Wix’s Treasury team, part of the Finance group, manages the company’s global cash and investments. Our responsibilities include collecting payments from all customers, managing working capital, processing payments, hedging FX exposure, and mitigating financial risks through insurance policies for Wix and its subsidiaries worldwide.