IT Manager

Logz.io helps cloud-native businesses monitor and secure their environment. Our Open 360™ Platform turns observability from a high-cost, low-value burden to a high-value, cost-efficient enabler of better business outcomes by combining and extending familiar, powerful and relevant Open Source capabilities across Logs, Metrics and Traces – complemented by security monitoring in the form of cloud-based SIEM.

Now developers and engineers can employ an end-to-end, cloud-native observability stack built on scalable and easy-to-use Open Source using a single UI and unified agent – at a cost that anyone can afford. Our customers unlock proactive troubleshooting, faster product delivery and a fully supported SaaS observability platform, all while compounding efficiencies in time and cost.

Are you a tech-savvy problem solver with a passion for helping people? Do you love exploring innovative tools and solutions? If you're a hands-on IT enthusiast who thrives in a fast-paced environment, we want you on our team!

At Logz.io, we're seeking a dynamic IT Manager to manage our IT Domain. You'll be the go-to person for all things tech, ensuring our team stays connected, secure, and ahead of the game.
What you'll be doing:
Manage all internal and external IT systems, assets, and support with a hands-on approach.
Lead IT operations in Mac/Windows, Gsuite/OneLogin environments.
Serve as the company’s Global IT help desk, providing top-notch employee support.
Collaborate with vendors to procure, install, and maintain hardware and software.
Support and enhance our network infrastructure.
Drive automation and innovation to streamline IT processes.
Research and implement cutting-edge tools and technologies.
Partner with the engineering team to deploy security systems and controls.
What we're looking for:
A creative, out-of-the-box thinker with a “can-do” attitude and excellent teamwork skills.
Proven experience leading cross-departmental IT projects and rolling out new systems.
3+ years of experience as an IT Specialist in a startup or hyper-growth environment.
2+ years of managerial experience.
Expertise in Mac/Windows, Gsuite/OneLogin environments – this is a must!
Hands-on experience with: (1) Managing and operating network equipment, switches, and firewalls. (2) Providing Tier 1 and Tier 2 support for Macs. (3) Managing SaaS applications and cloud/on-prem backup solutions.
Knowledge of antivirus solutions and IT security best practices.
Excellent English communication skills (verbal and written).
Logz.io’s Culture At Our Core: Companies with strong cultures & values are companies that win which is why at Logz.io we keep it simple with our Core Values & Beliefs:
- Obsess Over Customers
- Act With Courage
- Win As A Team
- Deliver Results

We care deeply about the warm, inclusive environment we’ve created and we value diversity – we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether you’re the right person, do apply anyway!

If this sounds like you, please join our team!