Technology Implementation Specialist (Microsoft 365 & Copilot)

At KPMG Israel, our Generative AI delivery team stands at the forefront of technological innovation, representing the most advanced AI capabilities in the Israeli market. Our world-class specialists harness the full spectrum of cutting-edge AI technologies – from large language models and multimodal AI architectures to autonomous agents and advanced machine learning frameworks – to architect transformative solutions that redefine business possibilities. Working with the latest generative AI tools, cloud-native architectures, and emerging AI platforms, our team doesn't just implement technology; we pioneer new paradigms of intelligent automation and decision-making. Every project we undertake pushes the boundaries of what's possible, combining deep technical expertise with strategic business acumen to deliver solutions that don't just meet today's challenges but anticipate tomorrow's opportunities. Join us in shaping the future of AI-driven business transformation, where innovation meets excellence and cutting-edge technology creates unprecedented value for our clients across industries.

We are looking for a driven Technology Implementation Specialist (Microsoft 365 & Copilot) to support the successful adoption of Microsoft 365 and AI-based productivity tools for enterprise clients. The role involves leading workshops, onboarding sessions, and user trainings as part of end-to-end implementation projects, alongside hands-on work within customer environments.

Key Responsibilities:

Lead implementation projects for Microsoft 365 and AI-based productivity tools with global clients.
Conduct discovery and needs assessment sessions to define adoption strategies and technical solutions.
Design and deliver training programs tailored to various user groups.
Deliver professional trainings, workshops, and onboarding sessions (in-person and remote) for end users, managers, and IT teams.
Create clear and user-friendly documentation, playbooks, and learning materials.
Support clients post-implementation, helping ensure successful and sustained adoption.
Collaborate with cross-functional teams and adapt solutions to meet both technical and business needs.
Utilize low-code/no-code tools (e.g., Power Platform) to build simple agents, bots, or workflows where relevant.
Stay updated on trends and new features within the Microsoft ecosystem and modern work technologies.

Requirements:

2+ years of proven experience in delivering technological trainings and enablement programs, combined with hands-on involvement in technology implementation projects.
Academic degree in a technological field and/or a degree in Learning Technologies / Instructional Design.
Strong technological background with the ability to work hands-on with enterprise systems as part of implementation projects.
Experience working directly with large and/or international clients, including delivery in diverse organizational environments.
Proven ability to design, deliver, and facilitate professional trainings, workshops, and onboarding sessions, including creation of supporting learning materials.
Excellent presentation and communication skills in English – fluent spoken and written.
Familiarity with Microsoft 365 technologies such as Teams, SharePoint, OneDrive, Power Automate, or Power Apps – a significant advantage.
Exposure to AI-based productivity tools, including Microsoft Copilot or similar solutions – an advantage.
Ability to translate business and user needs into practical, usable technology solutions.
Strong interpersonal skills, independence, and comfort working in client-facing, delivery-oriented roles.