IT Business Solution Specialist

IT

|

Israel

|

Job ID - POS4621_3

Company Description

About CyberArk:
CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets.

Job Description

CyberArk is looking for an IT Business Solution Specialist and Project Manager with a strong background in information systems in the domain of Knowledge management, digital transformation, productivity and collaboration.

You will be working with cross-company groups to understand their needs, design solutions, and deliver them while providing top-quality service.
This includes application issue resolution, configuration, managing security/permissions, providing support for users, and supporting any IT system malfunctioning issues.

The role requires extensive knowledge of various business applications and services, system analysis experience, document requirements, and excellent end-to-end project management skills.

Responsibilities

End-to-end management of IT projects - Act as activity/project manager of enhancements and required upgrades including design, configuration, progress status, and monitoring through the development lifecycle
Hands-on implementation and support on knowledge management platforms such as SharePoint, OneDrive, Teams, Monday.com, Calendly
Serve as the main point of contact for all assigned applications & stakeholders
Successful delivery on time, on budget, on scope, and on quality standards
Take part in the review, selection, and implementation of new systems to meet company objectives
Provide enterprise-wide technical support for the company's business applications. This includes problem identification and resolution within SLA
Document all system changes and educate all affected users on solution enhancements / new solutions
Collaborate with colleagues as a technical mentor, sharing technical information, knowledge, and expertise
Matrix management of resources such as IT cross functions, external vendors, and other resources within the company

#LI-Hybrid

#LI-CR1

Qualifications
Bachelor's degree in industrial engineering, information science, management information systems (or equivalent field)
1-2 years of current, professional-level experience implementing and maintaining enterprise-wide applications – a must
High level of project management skills – a must
Hands-on experience with Office 365 applications (Teams, OneDrive, SharePoint, Power platform) – Management and implementation – a significant advantage
Hands-on experience with Microsoft copilot studio – Management and implementation – a significant advantage
Hands-on experience with Monday.com – Management and implementation – a significant advantage
Experience and knowledge with IT system analysis, writing detailed technical and functional designs
Excellent problem solving/analytical skills and knowledge of analytical tools
Ability to learn new content areas and new skills quickly and efficiently
Excellent communication and interpersonal skills
Customer-centric with an ability to understand customer needs
Highly organized, motivated, and creative
Multi-tasking capabilities
High English proficiency - a must
Ability to travel 1-2 times a year