Cross Product Manager

Global-e (Nasdaq: GLBE) is the world’s leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth. The chosen partner of hundreds of retailers and brands across the US , the UK, Europe and Asia, Global e makes selling internationally as simple as selling domestically. With Global-e, retailers and brands can increase international traffic conversion and grow sales by offering customers in over 200 destinations worldwide a seamless localized shopping experience. As a Cross Product Manager, you will play a crucial role in the success of our cross-border e-Commerce business. You will be responsible for managing and enhancing our cross-border B2B2C SaaS platform.

Key Responsibilities

Define the product roadmap for cross-domain features, prioritize features and enhancements based on customer needs, market trends, and business goals.
Work closely with other product managers, development teams, designers, and stakeholders to translate product requirements into detailed specifications. Guide the end-to-end product development process, ensuring timely delivery of high-quality features and functionality.
Conduct user research, usability testing, and analyze data to identify areas of improvement. Collaborate with UX/UI designers to create intuitive and engaging interfaces.
Utilize data analytics tools and metrics to monitor the performance of the e-commerce platform. Analyze key performance indicators (KPIs), conversion rates, and customer behaviour to identify opportunities for optimization and growth.
Collaborate with various internal stakeholders, such as solutions, projects, sales, account management, customer support and operations teams.
Lead Go-To-Market and rollout plan for new features.
Stay updated with the latest industry trends for your domain.

Requirements:

7+ years of product management experience with e-Commerce, Funnel conversion, Fintech, Payments, Logistics – a major plus.
B2B/B2B2C SaaS experience- Must
Proven track record of handling large complex features, while being detail-oriented and maintain accuracy.
Technical degree in computer science / engineering (or equivalent practical experience).
Strong understanding of the e-commerce funnel, technologies, and customer experience principles.
Proficiency in data analysis and interpretation, utilizing relevant tools and techniques.
High sense of ownership and accountability.
Familiarity with agile product development methodologies.
Excellent project management skills, with the ability to prioritize and manage multiple tasks effectively.
Strong communication and interpersonal skills to collaborate with cross-functional teams and stakeholders.
Creative problem-solving skills and a proactive approach to overcoming challenges.