Renewals Representative

Who is Forcepoint?

Forcepoint simplifies security for global businesses and governments. Forcepoint’s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you’re in the right place; we want you to bring your own energy to help us create a safer world. All we’re missing is you!

Force point is the leading user and data protection cybersecurity company, entrusted to safeguard organizations while driving digital transformation and growth. Our solutions adapt in real time to how people interact with data, providing secure access while enabling employees to create value.

We have a great opportunity to join our Renewals team working within an established team managing customers within Israel. Within this position, you will be responsible for working to targets relating to renewal revenue.

Key responsibilities include

Partner with aligned customers, reseller partners, and Forcepoint sales team members on a daily basis to identify, progress, and close renewal business on time and to the correct forecasted value.
Takes ownership of Customer Satisfaction, ensuring regular contact with the customer base at all parts of the contract life-cycle to ensure a high level of customer satisfaction.
Shows an appreciation for the complexity of our customers. Builds an understanding of customer’s organization structure and maintains relationships with key stakeholders at all levels.
Expected to demonstrate a high level of knowledge of aligned customers’ businesses, key initiatives, and needs during account reviews.
Communicate clearly, both verbally and in writing with all parties on renewal opportunity progress/ account relationship and escalate any concerns appropriately.
Responsible for ensuring all upcoming renewals are actively quoted/ initiated at least 90 days in advance and an accurate forecast is maintained within Salesforce.com at all times. (Quarterly forecast accuracy is expected to be within 5%)
Strong member of the account team ensuring close working relationships with Field Sales counterparts.
Develops relationships with Channel Partners and Distributors for the growth of our products within their markets. Observe correct channel policies and rules of engagement at all times during renewal processes.

What you can bring

Substantial experience in an Inside sales role with high level of achievement against individual quota
Experience of renewals process within a high-tech company in Inside Sales/Telesales/Business Development or Channel role
Experience working with large customers
Preference for a degree level education or equivalent
Ability to work in a high-pressure and fast-paced environment
High level of Accountability
Keen to learn and develop
Detail-oriented – proven ability to manage complex renewal opportunities and oversee internal processes

Why Forcepoint?

We foster a human-centric culture, both inside and out of Forcepoint’s walls: accepting, welcoming, and embracing the individuality that makes us each tick – while recognizing it’s our collective spirit that makes us who we are. We are committed to taking the necessary steps to create a culture more attuned and inclusive of the passions, perspectives, and potentials of all. Follow #WeAreForcepoint on LinkedIn & Twitter to see us in action.

Don’t meet every single qualification? Studies show people are hesitant to apply if they don’t meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and diverse workplace – so if there is something slightly different about your previous experience, but it otherwise aligns and you’re excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team.

The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Forcepoint is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by sending an email to [email protected].

Applicants must have the right to work in the location to which you have applied.