Clinical Support Specialist - Joints

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

MedTech Sales

Job Sub Function:

Inside Sales - MedTech (No Commission)

Job Category:

Business Enablement/Support

All Job Posting Locations:

Kibbutz Shefayim, Center District, Israel

Job Description:

About Johnson & Johnson MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, and more personalized treatments. In MedTech, we blend heart, science, and ingenuity to profoundly change the trajectory of health for humanity. Learn more at https://www.jnj.com/medtech.

Position Overview

Johnson & Johnson MedTech is currently seeking a Clinical Specialist – Joints to join our Orthopaedics team in Israel.

This is a field-based position supporting hospitals and medical centres across the Northern region of Israel (Hadera and northward).

The role includes extensive in-theatre presence during joint replacement surgeries (hip and knee), providing hands-on clinical support in a demanding and fast-paced environment.

Work hours may be unpredictable and driven by operating room schedules.

The role may also require occasional Friday shifts depending on surgical demand.

Key Responsibilities

Clinical Expertise

Provide expert clinical support during joint replacement procedures, ensuring proper use of implants, instruments, and digital tools.
Deliver professional training and education programs for surgeons, nurses, and OR staff.
Stay current with advancements in arthroplasty techniques, implant systems, and technologies.

Business Development

Support the sales team through high-quality clinical service that enhances customer satisfaction and commercial outcomes.
Build and maintain strong relationships with key hospital accounts and stakeholders across the region.
Assist in developing and executing territory strategies aligned with business objectives.

Market Intelligence

Gather and report insights on customer needs, clinical trends, and competitor activity within the arthroplasty field.
Collaborate with sales and marketing teams to refine clinical value propositions and support new product introductions.

Operational Responsibilities

Manage implant and instrument inventory, consignment levels, and logistical needs within assigned hospitals.
Report and handle product complaints, adverse events, and regulatory requirements according to company procedures.
Maintain accurate documentation, case reporting, and compliance standards.

Required Qualifications

Bachelor’s degree in Life Sciences, Emergency Medicine, or other clinical/biomedical fields.
Previous experience with Magen David Adom (MDA) or similar emergency medical services.
Experience as a paramedic - Preferred
Strong interpersonal and communication skills with the ability to build trust with healthcare professionals.
High learning agility and ability to perform under pressure in dynamic surgical settings.
Fluency in Hebrew and English;
Willingness to travel extensively throughout the Northern region of Israel (Hadera and northward).

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Required Skills:

Preferred Skills:

Accountability, Agility Jumps, Business Savvy, Business-To-Business (B2B) Marketing, Collaborating, Communication, Customer Experience Management, Market Knowledge, Process Oriented, Product Knowledge, Revenue Management, Sales Automation, Sales Projections, Sales Support, Solutions Selling, Sustainable Procurement, Vendor Selection