Solutions Engineer, Israel & Middle East

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,700 of the brightest and most innovative people in tech across more than 37 locations around the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

You will join as our second Solutions Engineer where you will act as a key member of the Israel and Middle-East team, you will work alongside our commercial teams throughout the pre-sales, solution design and implementation stages to understand our customer needs and technical constraints. Working collaboratively with both customers and internal teams you will deliver product demonstrations, propose appropriate solutions to meet the customer's goals, own the product and technology components of RFP responses and ensure the successful delivery of each project, which may involve sophisticated API integration, user experience design, and software development.

You will be working with our product and engineering teams, where you will help to refine our product roadmaps based on customer feedback and market knowledge, you will become an expert on Airwallex’s financial infrastructure platform and how it can drive the digital economy helping organisations to grow their business globally.

Who we are looking for:

You can think on your feet - with experience working in a customer facing or consulting roles crafting complex solutions

You are committed – you strive to produce high quality solutions that meet customer needs

You are team player– you enjoy working in a collaborative environment with smart and innovative people

You are naturally curious – always trying to better understand our customer needs

You are a passionate problem solver – you love digging deep and brainstorming with colleagues in order to come up with the best solution for a problem

Skills and experience you will bring:

An engineering, science, technology, product or analytics background, at some point in your career you will have been hands on delivering product solutions either internally or in a consulting role

You enjoying working with clients to understand their needs and craft solutions that map to their business goals and initiatives

You possess a creative, problem solving mindset, are comfortable iterating with customers, partners, and the Airwallex Engineering team to develop new products and solutions

You bias towards outcomes and customer success, with relentless focus and creativity to achieve our objectives

Requirements:

Bachelor’s degree in fields such as Computer Science, Engineering, Mathematics, Software Engineering or relevant experience.

4+ years experience implementing or delivering software product solutions

Experience working with Payments Acceptance product

We are English-first, however speaking Hebrew or any other additional language, would be a huge advantage

Please note, that we operate in hybrid set-up and any future employees are going to be working from our office in Sarona WeWork, Tel Aviv at least 4 days a week, Sunday to Thursday.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.