Network Operations Center (NOC) Technician

What success looks like in this role:

The Network Operation Center SR Associate is responsible for monitoring and maintaining the day-to-day operation of Client's Network environment.
Duties include maintenance and administration of network hardware, software and other related components.

You will be successful in this role if you have:

Required Education/Experience:

A degree in an Information Technology field; or relevant work experience with a high school diploma with a current industry or technology certification is highly preferred.

The experience indicated above must be in networking in an enterprise environment for one or more of the following technologies:

Cisco Network Routing and Switching
Network Monitoring and troubleshooting tools
Cisco Wireless LAN controllers
Basic security appliance troubleshooting

Preferred Education/Experience :

Experience with Palo Alto or Cisco firewalls and network load balancers. Experience with monitoring tools such as SolarWinds and Nagios. Security+/ CCNA certification desired.

Job Qualifications and Key Information:

Support of network systems (software/hardware) and data center operations.
Serving as a technical liaison to both internal and external clients.
Assist in the provisioning of environmental, networking, security and computer systems specifically relating to network infrastructure.
Responding to client support inquiries in a timely fashion with an emphasis on being informative and helpful.
Learning/advancing technical skills in order to add value to the NOC.
Communicating and working with team members to coordinate efforts to support clients.
Monitoring and reporting any issues with critical environmental, networking, security, and server systems.
Communicating with other departments to assist in the execution of change management policies and procedures.
The ability to learn through research, technical certification, and on-the-job training.
The willingness to communicate and work in a team environment while maintaining the ability to be self-driven.
Strong written and oral communication skills. These are a must.
A working knowledge of Windows/Linux-based operating systems.
A working knowledge of network switching and routing concepts, specifically Cisco.
Strong trouble-shooting skills.
This may be in a hybrid in-office and remote position.

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This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here .