E-Commerce & Digital Platform Manager

About Kramer
Kramer is a global leader in audio-visual and collaboration solutions, delivering innovative technology that enhances communication and connectivity worldwide.

Position Overview
We are looking for an E-Commerce & Digital Platform Manager to take full ownership of our digital new B2B e-commerce platform, from definition and implementation through ongoing business-driven management.
This is a hybrid role combining platform ownership, project leadership, and commercial optimization. The ideal candidate brings strong business orientation, hands-on platform management experience, and the ability to connect systems, people, and business goals.
In the initial phase, the role will report directly to the CEO and later transition into the relevant business function.

Key Responsibilities
Lead the functional definition and characterization of the e-commerce platform, with deep understanding of internal processes and integrations, including ERP, CRM, and other core systems
Manage the end-to-end implementation and rollout of the platform, ensuring effective adoption across the organization
Translate system capabilities into clear, practical workflows for internal stakeholders
Own and manage the platform on an ongoing basis, with a primary focus on business performance, commercial impact, and operational excellence
Drive platform performance, including product visibility, availability, merchandising, and overall user experience
Optimize product content and structure to improve conversion and engagement
Analyze key performance metrics and translate insights into actionable improvements
Work closely with Sales, Marketing, and Product teams to align platform activity with business goals
Conduct ongoing competitive analysis to support commercial decision-making
Use data insights and AI tools to continuously improve efficiency and overall platform performance

Requirements
Minimum a few years experience managing e-commerce platform “Shopify” is a must - preferably Shopify Plus.
Strong commercial understanding of how B2B e-commerce platforms drive business performance
Hands-on platform management experience, including content, catalog, and operations
Experience working with system integrations such as ERP and CRM
Project or product management experience.
High proficiency in using AI tools to improve efficiency

6i6VW7XHqs