Desktop support engineer

We are seeking an experienced *Onsite IT Support Engineer / Desktop Support Technician* to provide technical support services and ensure smooth day-to-day IT operations for end users at the client site.

The ideal candidate should have strong hands-on experience in desktop support, IMACD services, hardware/software troubleshooting, and end-user support in a corporate environment.

Key Responsibilities

* Provide onsite desk-side support for end users
* Perform IMACD services (Install, Move, Add, Change, Dispose)
* Support hardware and software issues for desktops, laptops, and peripherals
* Provide Audio-Visual (AV) support for conference rooms
* Perform hard drive wiping before disposal following security standards
* Deliver VIP support for priority users
* Manage PC refresh activities and system upgrades
* Troubleshoot printers, network-connected devices, and user workstations
* Coordinate with remote support teams when required

Required Skills & Qualifications

* Strong experience in Desktop Support and IT Infrastructure
* Hands-on experience with IMACD services
* Good knowledge of Windows OS and troubleshooting hardware/software issues
* Experience supporting AV systems and conference room setups
* Ability to handle VIP users professionally
* Understanding of hard drive wiping and data security procedures
* Strong communication and customer service skills
* Ability to work independently and manage multiple onsite requests efficiently

Preferred Qualifications

* Previous experience in onsite corporate IT support environments
* Strong problem-solving and troubleshooting skills
* Immediate availability is a plus

Job Type: Contract
Contract length: 12 months

Pay: 89.87₪ - 104.85₪ per hour

Work Location: In person