Program Manager

Department
Project Management
Type
Full-time
Level
Location
Israel
About The Position

Fetcherr experts in deep learning, e-commerce, and digitization, Fetcherr disrupts traditional systems with its cutting-edge AI technology. At its core is the Large Market Model (LMM), an adaptable AI engine that forecasts demand and market trends with precision, empowering real-time decision-making. Specializing initially in the airline industry, Fetcherr aims to revolutionize industries with dynamic AI-driven solutions.

We are looking for a Program Manager to take ownership of a strategic customer engagement, aligning internal teams with customer needs and ensuring smooth delivery and execution. This is a high-impact role requiring strong communication, execution, and coordination across product, data, and engineering teams.

Responsibilities:

Lead the planning and execution of a strategic program for a major enterprise customer.
Serve as the main point of contact between internal teams (Product, R&D, Data) and external stakeholders.
Work closely with enterprise customers to understand their goals, pain points, and system usage — and translate those into actionable internal priorities.
Ensure timely and high-quality delivery by managing expectations, resolving blockers, and keeping all parties aligned.
Track progress using tools like Jira and Confluence, manage dependencies, and drive accountability across teams.
Maintain clear communication across technical and non-technical stakeholders, internally and externally.
About The Position

You’ll be a great fit if you have...

8+ years of experience managing complex delivery initiatives in a tech/product environment.
Proven experience working directly with enterprise customers, including managing expectations, gathering requirements, and ensuring successful delivery.
Hands-on involvement in complex technology products — such as platforms involving data, pricing engines, APIs, or AI/ML.
Strong understanding of how to translate business needs into product and engineering actions.
Excellent communication skills – both written and verbal – in English.
High comfort level working with technical teams (R&D, Data, Product).
Detail-oriented, self-driven, and execution-focused.
Availability for partial overlap with U.S. Eastern Time working hours.

Nice to Have:

Experience with AI/ML or data products.
Background in aviation, travel-tech, eCommerce, or dynamic pricing.
Familiarity with enterprise-grade delivery tools and frameworks (e.g., Jira, Confluence, Salesforce).
Experience supporting long-term strategic accounts in a high-growth tech environment.