Employee Experience Analyst - Student

Key Responsibilities:

Employee Experience Analysis:

Collaborate with cross-functional teams to gather insights and feedback related to employee engagement and satisfaction.
Conduct a thorough analysis of employee experience surveys, identifying key trends, areas of improvement, and opportunities for innovation.

Proactive customer interaction

Engage with different customer representatives to gather firsthand feedback.
Proactively address customer concerns and work towards continuous improvement based on customer input.

Interpersonal skills:

Demonstrate strong interpersonal skills in building positive relationships with team members stakeholders and customers.
Act as a liaison between different departments fostering effective communication and collaboration.

Strategic analysis:

Strive to analyze complex data sets related to employee experience providing actionable insights and recommendations
Collaborate with the product team to implement strategic initiatives that positively impact employee satisfaction and overall team performance

Requirements:

Education: Currently in the second third year at university
Project management courses or certification – advantage
Technical Skills: Knowledge of Excel, ability to create dashboards, reports and clear presentations
Analytical Skills: Strong analytical thinking and problem-solving abilities.
Languages & Communication: proficiency in English – mostly written.