Anti Fraud Operator

As an Anti-Fraud Operator at our trading online platform, you will play a crucial role in safeguarding our platform from fraudulent activities. Your responsibilities will involve monitoring, detecting, and preventing fraudulent transactions, ensuring compliance with regulatory requirements, and collaborating with various teams to enhance the overall security of our platform.

Responsibilities:

Attending and resolving fraud-related customer queries
Daily checks of fraud-related reports and alerts
Handling customers’ chargeback claims by representing the cases to the external payment processors
Anti Fraud team protocols review and optimization
Authentication of customer financial and trading activity and processing of withdraws, based on a set of decision-making tools

Requirements:

B.A. in Economics/ Business/ Statistics or another relevant degree - Advantage
Strong quantitative and analytical competency – Mandatory
English – high level in writing – Mandatory
Working knowledge with AI tools - Advantage
Working knowledge with Tableau and/or Logz.io - Advantage
Impeccable attention to details
Ability to work with various and complex protocols
Proficiency with Microsoft Excel, including fluency with Excel formulas and functions
Strong sense of responsibility
Team player