Financial Systems Technical Support

Shift4 is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit shift4.com

**By joining us, you will enjoy a hybrid work model, combining in-office work with remote work (work from home) during the week.

We’re looking for a Financial Systems Technical Support.

As a Financial Systems Technical Support you will have professional technical responsibility, supporting the core leading financial systems in our organization, a complex, interesting, and challenging system based on advanced technologies.

Your role:

Support the core financial systems within our organization, a complex and challenging system based on advanced technologies.
Analyze and design processes related to the finance system and its interfaces.
Implement a commercial off-the-shelf system with varying volume and complexity.
Troubleshoot and solve advanced problems that arise in the system.
Work independently in a dynamic and global environment.
Participate in on-call rotations.
Ignite curiosity/interest/excitement in the position.

Requirements:

Your skills:

You have 1-2 years of proven experience in support and integration of processes for various interfaces.
You have proven experience with troubleshooting and solving advanced problems.
You have advanced SQL skills (Oracle is an advantage) - a must.
You have basic admin level experience with Linux and Windows server – a must.
You are service-oriented with excellent customer service skills.
You have excellent written and verbal communication skills in English.
You are both autonomous and a team player.
You have advanced analytical thinking and problem-solving skills.

You have a major advantage if:

You have a technical bachelor’s degree.
You have background in Fintech / Banking.
You are familiar with working with Docker and ELK.
You are familiar with Atlassian's JIRA and Confluence.