Client Specialist

Where nutrition, kindness & tail wags collideClient SpecialistWhere nutrition, kindness & tail wags collideYou're not just here to ring up kibbleYou’re here to change lives—four paws at a time.At Wet Nose, our Client Specialists are part pet nutritionist, part concierge, and part emotional support human (for both pets and their people). Whether you're helping a nervous new pup parent or saving the day so Hubby doesn't forget the meatballs (again), this role is all about connection, compassion, and expert-level treat dispensing.Spoiler: You’re the reason they come back.What You'll Be DoingAs a Client Specialist at Wet Nose, you’ll be doing a little bit of everything—with a whole lot of heart.Greet every guest (furry and human) with enthusiasm and warmthOffer thoughtful product and nutrition recommendations based on each pet’s needsManage grooming and self-wash appointments with care and accuracyKeep our shelves stocked and displays looking their bestFulfill online, curbside, and delivery orders quickly and efficientlyMaintain a clean, inviting store—sweeping, wiping, and tidying as you goSupport our in-store deli by helping guests with fresh food selectionsWork toward daily sales goals with confidence and prideCollaborate with your team to keep the good vibes flowingWhat You Bring to The PackYou don’t need years of retail experience—you just need the right attitude, a love for pets, and a willingness to learn.A naturally outgoing, friendly personalityA genuine love for both people and animalsStrong communication and customer service skillsAbility to multitask and stay organized in a fast-paced settingA team-first mindset—you’re helpful, flexible, and kindReliability and a strong work ethicComfort using a point-of-sale system (we’ll train you!)Must be 18+ and available to work at least one weekend dayPerks & BenefitsWe believe great people deserve great support. That's why we offer a benefits package that's as thoughtful as the work we do.Competitive PayWe value your skills, heart, and hustle–so we pay accordingly.Health InsuranceFull-time team members receive medical, dental, and vision coverage.Retirement SavingsWe help you plan ahead with access to a simple savings plan.Paid Time Off & HolidaysAssociates receive vacation and holiday pay so you can recharge.Fear Free CertificationEvery team member is trained in our Fear Free® approach–on us.Employee DiscountEnjoy a generous discount on premium pet products and services.Position OverviewPart TimeMust be available weekendsPay based on experienceAge 18+Think this role has your name on it?