NOC Engineer

You are A passionate Network Operations Center Engineer with a deep knowledge of and passion for IT. You’re highly organized, can solve problems efficiently, and can work under pressure. You enjoy being hands-on and constantly look for new ideas and solutions. You will Operate the monitoring systems, ensuring the stability of the various environments Manage event life cycles: track each event from start to finish, notify relevant people as required, and update related incidents accordingly Perform Tier 1.5 operations when needed to try and resolve incidents as soon as possible Assist in developing monitoring-event knowledge management by documenting helpful information about events and incidents you encounter Assess and prioritize faults and respond or escalate accordingly Collaborate closely with engineering teams You have Minimum 2 years' experience working in NOC Excellent communication, fluent in both English and Hebrew – Must Experience in coding with Python and PowerShell - Must Ability to work under pressure and meeting regulatory deadlines - Must Basic knowledge of SQL, networking, and Linux & Windows servers Ability to work 8-hour shifts, 5 days a week (7:30-15:30, 15:30-23:30, 23:30-7:30) and one week a month working 23:30-7:30 and once Friday morning Teamwork spirit It’s a bonus if you have Basic knowledge of monitoring systems (especially NewRelic, DataDog, PagerDuty, and Solarwinds). Experience with ticketing systems and ELK, ServiceNow, Jira Experience in SOC Experience working in AWS environments *This is a hybrid role, with 3 days a week in the Jerusalem office.