Web Intelligence Analyst

About us:

We stand at the forefront of digital intelligence, offering comprehensive solutions tailored for law enforcement, national security, the defence sector, and other organisations. Our robust product portfolio enables end-to-end digital investigations and threat monitoring, leveraging technologies equipped with a broad spectrum of explainable artificial intelligence analytical capabilities. With a heritage of more than 30 years, we are growing at an exponential rate and have a customer base of top tier law enforcement, government, military, and commercial organisations around the world.

Job Description:

We are seeking a talented Intelligence Analyst for an Analyst position to join our local team. In this role, you will be conducting in-depth intelligence investigations as well as helping to ensure customer enablement and satisfaction.

Responsibilities:

Monitor and report on open-source (i.e., social media) changes, including but not limited to new platforms and restrictions within existing ones.
Work closely with customers to understand their operational and technical requirements and convey these to the sales team.
Conduct open-source investigations to develop use cases to be showcased
Produce lengthy, detailed intelligence (OSINT) reports - both independently and at the request of sales, customers, etc.
Assist with onboarding customers by proactively providing support, guidance on best practices, and providing relative use cases.
Train and educate customers on the product upon purchase.
Master the product offering and suggest enhancements based on end-user needs.
Participate in professional events such as on-site demos and exhibitions.

Requirements:

Required Skills and Experience:

Bachelor’s degree
Mandatory - Proven track record working as an OSINT Analyst for at least 3 years in law enforcement or an intelligence organization.
Experience in conducting open-source investigations and other OSINT analysis tools.
Results-driven, self-starter, outstanding interpersonal abilities, attention to detail, and organized.
Proven technology skills
Demonstrated success in working with cross-functional teams.
Excellent written and verbal communication skills
Ability to travel abroad on occasion

Preferred Requirements:

English - high level
Arabic - high level