Enterprise Payment Operations Specialist

Artlist is a fast-growing creative technology company providing video creators with high-quality music, sound effects, footage and digital assets for video, as well as powerful video and image editing software. With our revolutionary license and cutting-edge creative tools, we’re on the fast track to becoming the ultimate 360 degree solution for video creators.Today, Artlist is the go-to licensing provider for creators in over 160 countries. Among our 16M clients are Google, Apple, Nike, Coca-Cola, Ikea, Mercedes, Samsung, Wix, Netflix, Dior and many more.Artlist consists of 4 products:Artlist.io, a royalty-free music and SFX platformArtgrid.io, a curated stock footage platformMotionArray.com, an all-in-one marketplace for creators that offers video templates, presets, music, SFX, stock footage, motion graphics and stock photosFXhome, a cutting-edge video, VFX and image editing softwareAs an Enterprise Payment Operations Specialist at Artlist, you won't just be another team member – you'll be a vital part of our success story. You'll be an integral part of our Payments Team ensuring smooth payment processes in crucial parts of our business such as enterprise billing and online payments processing.Your responsibilities will include:Being responsible for smooth operation of B2B and Enterprise invoicing and billingCollaborating with teams such as Sales, Finance, Customer Support and more to support the fast-paced growth of our businessSupporting the payments team in maintaining payment process guidelinesInvestigating errors or other issues with invoices or payments receivedOverseeing payment and fraud alertsRequirements:Passion for Payments: You know that payments & billing are unique areas of expertise, and provide multiple opportunities to learn and develop new skillsAttention to detail: You understand the importance of precision required in high sensitive billing & payments processesResponsibility and Independence: You are ready to take responsibility in managing a variety of daily tasksTech Savvy: You are quick to learn and operate multiple systems such as salesforce, billing systems, payment processors, and fraud toolsComputer Literacy: You have solid computer skills and experience with Microsoft Office (Excel), Google Suite, Monday,Salesforce- advantageDynamic Attitude: You thrive when new challenges present themselvesEmpathy and Humor: Your positive, empathetic approach and sense of humor make you a joy to work withExcellent English