Data Operator

Pontera is a fintech company on a mission to help people retire better. Our software platform enables retirement savers to get the help they need managing their 401(k) and other retirement plan accounts as part of a personalized strategy by their trusted financial advisor.

Pontera is used by financial advisors across the nation– from SMB to Fortune 500 RIA firms, independent broker-dealers, plan custodians, and plan advisors.

Backed by leading venture capital firms including ICONIQ Growth and Lightspeed Venture Partners, Pontera is built by talented individuals who share a dedication to helping people retire with greater security.

Our team is fast-growing and driven to become one of the largest fintech companies in the world. Our culture is built on a people-first principle: in a complex and numbers-driven industry, we never lose sight of the people we serve and work alongside. That's where you come in.

We're seeking an exceptional Data Operator to collect and manage data, uncover insights, and support key operations in collaboration with a global team. This entry-level position requires no prior experience or academic degree and offers excellent growth opportunities with the guidance of experienced mentors and management.

RESPONSIBILITIES
Collecting, managing, and analyzing data.
Identifying trends and patterns within the data.
Collaborating with other teams in the department.
Identifying and reporting bugs and issues in processes.
SHIFT REQUIREMENTS
Morning shift: 9:00-18:00
Evening shift: 13:00-22:00 (once a week)
Friday shift: 9:00-15:30 (once every 3 weeks)
Night shift: every 3 weeks

REQUIREMENTS

English proficiency: Exceptional written and verbal communication skills – a must (global team with members in Israel and Poland).
Availability: Full-time availability for at least 2 years.
Attention to detail: Strong analytical thinking and precision in work.
Teamwork: A great collaborator who thrives in a team environment.
Self-starter: Motivated and eager to learn.
Adaptability: Able to excel in a fast-paced, dynamic work environment.
Technical skills: Proficiency in Microsoft Excel is a plus but not required.
WHAT WE OFFER
Opportunity: Have a major impact at a fast-growing startup that is revolutionizing the
FinTech industry
Team Culture: A collegial, collaborative, fun work environment with frequent team
events
Professional Development: Sponsored learning & development programs
Work Flexibility: A hybrid office work model (In-Office Mon/Tues/Weds and WFH
Thurs/Fri)