Technical Product Analyst

Overview

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.

We are seeking a highly skilled Technical Product Analyst to join our Product team, acting as a crucial link between business requirements and technical execution. This role involves translating product and business needs into clear, structured documentation for R&D, working closely with cross-functional teams to ensure delivery of high-quality solutions in a dynamic, API-driven environment

Responsibilities:

Collaborate with Product Managers to translate high-level business requirements into detailed, actionable documentation for R&D teams.
Analyze and interpret API documentation from third-party vendors and translate capabilities into system behaviors.
Serve as a bridge between Product Managers, Development, and QA teams to ensure clarity and alignment.
Identify gaps in functionality and recommend scalable, product-aligned solutions.
Participate in roadmap discussions and contribute a system-level perspective on feasibility and integration.

Requirements:

1-2 years of experience in System or Business Analysis, preferably in a tech or API-centric environment.
Bachelor of Science in Computer Science or Engineering - advantage
Proven ability to analyze and model business processes and technical workflows
Strong understanding of system architecture, integrations, and functional specifications
Familiarity with the online payments or fintech industry – a strong advantage
Experience working with tools like Jira and Confluence – required
Excellent analytical and problem-solving skills; detail-oriented with a structured approach
Outstanding communication skills in English (written and verbal)
Self-starter with the ability to prioritize tasks and manage multiple assignments in a fast-paced environment
Team-oriented mindset with strong interpersonal collaboration abilities

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.