CRM Associate

At Optimove, we believe people are capable of more than a single job description. You're not hired just to fill a position- you're empowered to shape it, grow it, and make it your own.
We call this being Positionless.
And Positionless isn't just our culture. It's our product.
Optimove is the creator of Positionless Marketing, an AI-powered platform that gives every marketer the power to analyze, create, launch, and optimize independently. The result is faster execution, deeper personalization, and 88% greater campaign efficiency.
Recognized as a Visionary in Gartner's Magic Quadrant, we partner with leading brands like Sephora, Staples, and Entain. Today, more than 550 Optimovers across NYC, London, Tel Aviv, Scotland, Brazil, Estonia, and beyond are building the future of marketing together, in an environment that actively encourages ownership and growth, with two out of every three managers promoted from within.
If you're looking for a place where you can do more, be more, come grow with us.

We are currently looking for a creative, ambitious, go-getter who thrives in a collaborative environment surrounded by supportive and equally smart team members. This role allows you to be exposed to various CRM teams and work as an essential part of them. If you have a passion for understanding what drives consumers' behavior, technical capabilities and are a fast learner this job is for you! This role requires analytical capabilities coupled with a business understanding, technical and interpersonal skills. This position is one which brings with it an excellent opportunity to be exposed to a variety of business verticals and grow within a dynamic, challenging, and fast-paced environment.

Responsibilities:
Ongoing communication with client.
Develop, plan, execute and optimize customer behavior-based CRM campaigns.
Be in charge and create customer touchpoints via email, SMS, and push notifications, retargeting to meet business goals.
Onboard clients to Optimove's proprietary email services provider - Provide training, best practices, and advice.
Operation of various systems - for campaign execution and monitoring.
Interpret data, analyze results to improve ROI performance.
Surface data-driven insights and an iterative testing approach to optimize campaigns, content, and segmentation.
Requirements:
Excellent communication skills, written and spoken, fluent English.
Independent with effective organization and time management skills, and the ability to manage multiple tasks.
Fast learner.
Analytical and process-oriented mindset with unparalleled attention to detail.
Comfortable operating independently in a fast-paced environment; must be adaptable and willing to take on additional responsibilities as necessary.
Team player with self-learning and problem-solving abilities.
Excel proficiency.
Photoshop experience preferred.
Basic HTML understanding preferred.