Lead Platform Engineer

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

We are looking for a Lead Platform Engineer to join the X‑Sight Platform Engineering team at NICE Actimize.

This role is a hands-on technical leadership position, focused on designing, building, and evolving common platform building blocks used across all X‑Sight Lines of Business (LOBs). The Platform Engineering team owns the horizontal capabilities that enable our SaaS products to scale, innovate faster, and operate reliably.

The ideal candidate is passionate about technology advancement, cloud‑native platforms, and developer enablement, and thrives on setting technical direction while still writing and reviewing production‑grade code.

How will you make an impact?

Platform & Architecture Leadership

Lead the design and evolution of shared platform capabilities used by multiple X‑Sight products and teams.
Define and promote standardized building blocks (frameworks, libraries, templates, services) to reduce duplication and accelerate delivery.
Drive architectural decisions that support advanced SaaS requirements such as scale, multi‑tenancy, isolation, resiliency, and compliance.

Technology Advancement

Actively push for modern technologies and practices across the platform (cloud‑native, GitOps, infrastructure as code, API‑first design, automation).
Evaluate new tools, frameworks, and cloud services, and lead their adoption when they provide clear value.
Continuously improve the platform’s security, reliability, and observability posture.

Developer & Product Enablement

Build internal platform tools and self‑service capabilities that improve developer productivity and operational safety.
Partner closely with X‑Sight R&D teams, architects, and product owners to understand needs and translate them into reusable platform solutions.
Serve as a technical mentor and force multiplier across engineering teams.

Operational Excellence

Ensure platform components are production‑ready, well‑documented, observable, and designed for safe operation at scale.
Contribute to incident analysis, reliability improvements, and proactive resilience initiatives.
Promote a strong culture of ownership, quality, and automation.

Have you got what it takes?

8+ years of experience in software engineering, platform engineering, or infrastructure engineering, with at least 2 years in a technical leadership role.
Strong hands‑on experience building cloud‑native platforms (AWS preferred).
Proven experience designing and owning shared systems or frameworks used by multiple teams.
Solid background in distributed systems, SaaS architectures, and production operations.

You will have an advantage if you also have:

Technical Skills

Strong programming skills (Java, Kotlin, Python, Go, or similar).
Deep understanding of cloud and Kubernetes‑based platforms.
Experience with CI/CD, GitOps, and infrastructure as code (e.g., ArgoCD, Terraform, Crossplane).
Familiarity with observability stacks (metrics, logs, traces) and operational best practices.
Strong understanding of security, identity, and compliance considerations in SaaS environments.

Leadership & Mindset

A technology leader who balances long‑term vision with pragmatic execution.
Excellent communication skills and the ability to influence without authority.
Passion for building platforms that others love to use.
A strong sense of ownership and accountability.

What’s in it for you?

Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10802

Reporting into: Group Lead, Engineering, Actimize

Role Type: Individual Contributor

#LI-Hybrid

About NiCE Actimize:

NiCE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers’ and investors’ assets by identifying financial crime, preventing fraud and providing regulatory compliance.

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.