Order Management Specialist

Nice to meet you - we are Kornit Digital!

Kornit Digital is a worldwide market leader in sustainable, on-demand, digital fashion and textile production technologies. The Company is writing the operating system for fashion with end-to-end solutions including digital printing systems, inks, consumables, and an entire global ecosystem that manages workflows and fulfilment.

Every day we take the chance to re-invent, create, solve, adapt, improve and conquer the unexpected. Our engagement drives us to change the way people print on textiles today and in the future.

You are invited to be part of it to #expressyourbest!

Click to learn more > www.kornit.com

Reports to: Global Freight & OM Manager.

Location: Afek Industrial Park, Rosh Ha'ayin

The Order Management Specialist will own the order management process for Kornit Digital IL,

executing all facets related to customer orders and partnering with logistics to provide top notch service.

What will you do?

Reporting to Global Freight & OM Manager, create and execute a flawless, customer-centric process encompassing order to invoice
Point of contact for customers for all sales orders, returns, exchanges for Kornit regions with a focus on high-value capital equipment orders, working with senior management of the sales team on highly complex tailored transactions
Coordination of domestic and international Freight and Logistics methods for capital equipment ensuring on-time delivery to customers
Ensure accuracy of price quotes, sales prices and discounts to customers
Monitor KPIs for the department to reach top tier status
Support Global Freight & OM Manager in ad-hoc strategic projects

Requirements:

What should you have?

Associates or Bachelor’s Degree
Capital Equipment experience is highly desirable
3+ Years of experience in Customer Service, Logistics or operations, desired
Creative problem-solver with a talent for relationship management
Ability to work with minimal supervision and in high-pressure environments
Superb communication skills

KORNIT is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.