Business Applications Manager

About Us

Panorays is a leading third-party cyber risk management platform that enables organizations to identify, assess, and mitigate supply chain security risks. Our platform combines continuous monitoring with automated security assessments to provide organizations with full visibility and actionable insights across their vendor ecosystem.

About the Role

We are looking for a hands-on Business Applications Manager to own and scale our revenue-critical GTM systems. This role is responsible for administering, optimizing, and continuously improving the GTM tech stack to ensure strong system performance, scalable automation, and high data integrity across the revenue organization.

The role requires strong ownership and independent execution, close collaboration with Revenue Operations leadership, and a proactive approach to system architecture, automation, and integrations, with the goal of reducing reliance on external agencies.

This position reports to the Director of Revenue Operations.

Own the company’s GTM technology stack with Salesforce as the primary CRM.
Manage day-to-day Salesforce administration, including objects, fields, flows, automations, validation rules, layouts, permissions, and security.
Design and implement scalable system solutions that support Sales, Channels, Marketing, and Customer Success.
Own data strategy, hygiene, governance, and lifecycle management across all GTM systems.
Ensure data accuracy, completeness, consistency, and reliable data flows between integrated platforms.
Manage integrations, monitor sync health, and troubleshoot system and data issues independently.
Maintain clear and up-to-date documentation for systems, automations, and processes.
Own operational management of GTM tools, including CRM, sales engagement, workflow automation, and customer success platforms.
Lead operational onboarding of new tools and manage vendor relationships, support tickets, and upgrades.
Translate business requirements into actionable, scalable technical solutions.
Build and maintain Salesforce reports and dashboards to support operational and strategic decision-making.

Experience & Skills

Excellent English and strong Hebrew skills.
5+ years of experience in Business Applications, Salesforce Management, or a similar role.
3+ years of hands-on experience in Salesforce.
Proven ability to independently design, build, and troubleshoot Salesforce automation (Flows, validation rules, integrations).
Hands-on experience with automation/integration tools (Workato, n8n, Make/Integromat) - strong advantage.
Experience with REST API and managing 3rd-party integrations.
Familiarity with GTM tools such as Gong, Apollo, Chili Piper, or similar platforms - Must.
Strong understanding of data governance, system scalability, and data integrity principles.
Experience managing vendor relationships operationally.
Strong problem-solving skills and ability to work independently.
Hands-on experience with LLM & Gen AI solutions such as n8n or similar - a big advantage.
Salesforce "Certified Administrator" certification - preferred.

About You

Hands-On Systems Management- You take full ownership of GTM systems, proactively managing Salesforce, integrations, and automations to ensure reliable, scalable, and high-performing platforms.
Data-Driven & Strategic - You translate business needs into actionable system solutions, enabling Sales, Customer Success, and Revenue Operations to operate efficiently and make informed decisions.
Problem-Solver & Independent Executor - You troubleshoot issues, implement enhancements, and drive projects forward with minimal reliance on external resources.
Collaborative & Enabling - You work closely with the GTM team to align systems, processes, and reporting with business priorities.
Structured & Process-Oriented - You maintain clean documentation, scalable processes, and best practices while balancing speed and impact in a fast-paced environment.
Adaptive & Growth-Minded - You thrive in evolving environments, continuously improving workflows, tools, and automation to maximize system effectiveness and business outcomes.