Support Engineer

A cyber security company in Raanana is looking for a talented and motivated Support Engineer to join their team. In this role, you will be responsible for troubleshooting technical issues, identifying solutions, and delivering outstanding service to their customers.

Responsibilities:

- Provide remote Tier 3 support for embedded information security solutions, ensuring high-quality service delivery to customers.

- Identify and resolve technical issues efficiently and professionally to maximize client satisfaction.

- Collaborate with client IT and information security teams to build strong relationships and meet their specific needs.

- Gain a deep understanding of security solutions from various manufacturers to offer expert guidance and support.

Job Type: Full-time

Experience:
* Tier 2: 1 year (Preferred)