Back Office Customer Support

Vacancy Name Back Office Customer Support
Vacancy No VN994
Employment Type Regular Full-Time
Location Jerusalem
Job Details

We are seeking career minded, experienced and motivated individuals for full-time positions in our Operations department.

Primary responsibilities includes (not limited to):

Processing and activating new currency trading accounts
Back office operations and processing transactions (withdrawals, transfers, deposits)
Posting deposits (credit card, wires, online checks, bank checks)
Translating documents, templates and communicating with foreign language/English speaking clients
Performs special projects as necessary
Qualifications:
Must be eligible to work in Israel
English – Fluent Level (written and verbal)
Hebrew – Advanced
Computer Proficient - Must have knowledge of Adobe Acrobat, Microsoft Office, and Internet. Working with proprietary software is a plus!!!
Prior operational/back office experience or customer service a plus
Excellent written and verbal communication skills
Superior customer service skills
Detail-oriented with a high level of organizational skills
Able to multi-task and meet daily benchmarks/ deadlines in a fast-paced and dynamic business environment
Self starter and able to work with minimal supervision
Able to maintain confidentiality
Determine priorities and follow up in a timely fashion
Special consideration for other foreign languages including: Arabic, French, German, Italian, Portuguese, Spanish and other languages.

Office Location: Central Bus/Train Station area, Jerusalem
Hours: Full time 42.5 hours per week

Prior to submitting your resume, the firm requests that you do the following:

Review the firm's website thoroughly at https://www.tradu.com/uk/

Company Description
Tradu is a new multi-asset global trading platform and is part of the Stratos group of companies. Tradu, built by traders for traders, provides the most sophisticated traders with a serious platform that allows them to move easily between asset classes such as stocks, CFDs and crypto, depending on the regulations that govern the trader’s market.

Equal Opportunity Employer