Back Office Customer Support

Vacancy Name Back Office Customer SupportVacancy No VN994Employment Type Regular Full-TimeLocation JerusalemJob DetailsWe are seeking career minded, experienced and motivated individuals for full-time positions in our Operations department.Primary responsibilities includes (not limited to):Processing and activating new currency trading accountsBack office operations and processing transactions (withdrawals, transfers, deposits)Posting deposits (credit card, wires, online checks, bank checks)Translating documents, templates and communicating with foreign language/English speaking clientsPerforms special projects as necessaryQualifications:Must be eligible to work in IsraelEnglish – Fluent Level (written and verbal)Hebrew – AdvancedComputer Proficient - Must have knowledge of Adobe Acrobat, Microsoft Office, and Internet. Working with proprietary software is a plus!!!Prior operational/back office experience or customer service a plusExcellent written and verbal communication skillsSuperior customer service skillsDetail-oriented with a high level of organizational skillsAble to multi-task and meet daily benchmarks/ deadlines in a fast-paced and dynamic business environmentSelf starter and able to work with minimal supervisionAble to maintain confidentialityDetermine priorities and follow up in a timely fashionSpecial consideration for other foreign languages including: Arabic, French, German, Italian, Portuguese, Spanish and other languages.Office Location: Central Bus/Train Station area, JerusalemHours: Full time 42.5 hours per weekPrior to submitting your resume, the firm requests that you do the following:Review the firm's website thoroughly at https://www.tradu.com/uk/Company DescriptionTradu is a new multi-asset global trading platform and is part of the Stratos group of companies. Tradu, built by traders for traders, provides the most sophisticated traders with a serious platform that allows them to move easily between asset classes such as stocks, CFDs and crypto, depending on the regulations that govern the trader’s market.Equal Opportunity Employer